I am having some trouble with Kimnai too. I bought Tiffany just to get the right hair for Kimnai but I cannot load Kimnai at all. All the files are in the right location but an empty screen shows up when I select Kimnai. Her picture shows up okay in the selection page, just not her avatar. If I click 'go', Tiffany shows up instead.
I've tried reinstalling twice and multiple restarts.
Can you please send me your
output_log.txt file (see
this thread for info) and I'll take a look. Also if you can send a screen shot of what it looks like on screen when you pick Kimnai then that would help as well.