November 12, 2024, 11:50:59 PM

Author Topic: Pls help  (Read 9664 times)

violin85

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Pls help
« on: November 11, 2013, 03:14:19 AM »
please help me,
i can't log in to my account,
i already updated to the latest cersion,
but they still said, me not connected to internet or performing maintenance,
can someone help me to fix it ?

this happen since my last purchase of peach point

Souril

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Re: Pls help
« Reply #1 on: November 11, 2013, 10:25:52 AM »
You need to check a couple of things.

1) Internet is working (since you posted here it should be fine if you used same system)
2) Username and password is correct (if you hit the wrong key when creating it then it won't work unless you keep hitting the wrong key)
3) Caps is off for entering password

If you still have problems try redownloading and reinstalling the software then running it. Maybe a file did not copy over right.
After all this hopefully it will work if not let us know

Giselle

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Re: Pls help
« Reply #2 on: November 11, 2013, 02:25:42 PM »
Were you ever able to log in? Has it ever logged in properly? If not then it is a problem with your internet connection. Are you using a proxy? The sim does not support proxies.

 

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